Shipping Policy

Welcome to MIBOROCK online shop!

We currently ship products to different areas, with delivery cost to be added on according to zone.

Zone 1: HKD 40.00

Japan / Taiwan / South Korea / Singapore / Thailand / Malaysia / Indonesia / Philippine

Zone 2: HKD 70.00

USA / UK / Germany / France / Italy / Spain

*** Free International Shipping for orders over HKD 500.00

*** Free local shipping for orders over HKD 150.00

** While our items love the jet-setting life, they’re not fans of round trips! Please double-check your order before placing it—because once it’s off, it’s off for good!

** Once your order has shipped, it’s set in stone—no cancellations or refunds are possible. We're sorry, but we cannot process partial cancellations or changes after an order is finalized. If you need to make changes, please cancel the entire order and place a new one instead. We'll handle the cancellation process.

** For orders shipped outside Hong Kong, duties and taxes may apply. Please check with your local customs or postal office for specific details regarding your country’s regulations. You are fully responsible for any import taxes, duties, or brokerage fees that may arise during the shipment process.

** If the country you'd like to ship to doesn't show up on the checkout page, feel free to reach out to us via email. We're here to help!

** We typically ship within approximately 10 working days of receiving your order. However, please note that depending on your location and local customs clearance, delivery may take longer than 10 days. Thank you for your patience and understanding!

** If you haven't received a shipping email after 10 days, please reach out to us directly. 

For updates on your order after receiving the shipment email, kindly check the tracking number provided in the shipment confirmation email. 

Let us know if you need any further assistance! 😊