Refund policy

🛍️ Return & Refund Policy

Thank you for shopping with us! We want you to be happy with your purchase. If you're not satisfied, here's how we handle returns and refunds:

🔄 Returns
•⁠  ⁠You may request a return within 7 days of receiving your item.
•⁠  ⁠Items must be unused, in their original packaging, and in resellable condition.
•⁠  ⁠Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

💸 Refunds
•⁠  ⁠Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
•⁠  ⁠Approved refunds will be processed within 5–7 business days and credited back to your original payment method.
•⁠  ⁠Shipping fees are non-refundable unless the return is due to our error.

🚫 Non-returnable items
•⁠  ⁠Sale items, custom-made products, and digital downloads are not eligible for return or refund.

If you have any questions, feel free to contact us at enjoy@miborock.com.